Terms of service
Effective Date: December 1, 2025
Welcome to Samson's Kitchen! These Terms of Service ("Terms") govern your use of our website and purchase of our products. By accessing our website or placing an order, you agree to these Terms.
1. Agreement to Terms
By using our website (samsonskitchen.com) or purchasing our products, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please do not use our website or purchase our products.
2. Products
Product Description: Samson's Kitchen sells certified zabiha halal bone broth and related food products. We make every effort to display our products accurately, but we cannot guarantee that your device's display will accurately reflect the actual product colors or details.
Halal Certification: All our bone broth products are made with certified zabiha halal ingredients. We take halal compliance seriously and source our ingredients from trusted, certified suppliers.
Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
3. Orders and Pricing
Placing Orders: When you place an order, you are making an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
Pricing: All prices are in U.S. dollars (USD) and are subject to change without notice. We make every effort to ensure pricing accuracy, but errors may occur. If we discover a pricing error after you've placed an order, we will contact you to inform you of the correct price and give you the option to proceed or cancel your order.
Payment: We accept [list payment methods: credit cards, debit cards, PayPal, etc.]. Payment is due at the time of purchase. Your order will not be processed until payment is received and verified.
Order Confirmation: You will receive an email confirmation once your order is placed and another email when your order ships.
4. Shipping and Delivery
Shipping: We ship to addresses within the United States. Shipping costs and estimated delivery times are provided at checkout.
Delivery: Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or circumstances beyond our control (weather, natural disasters, etc.).
Risk of Loss: Risk of loss and title for products pass to you upon delivery to the shipping carrier.
5. Returns and Refunds
Please refer to our Refund Policy for detailed information. In summary:
- Refund requests must be made within 5 days of receiving your order
- Products must be unopened and in original condition
- Contact us at info@samsonskitchen.com to initiate a return
- Damaged or defective products will be replaced or refunded at no cost to you
6. Food Safety and Storage
Storage Instructions: Our bone broth is shelf-stable and does not require refrigeration until opened. Once opened, refrigerate and consume within 5 days.
Allergen Information: While our products are made in a facility that handles common allergens, we take precautions to prevent cross-contamination. Please review product labels carefully if you have food allergies.
Disclaimer: Our products are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before making any dietary changes, especially if you are pregnant, nursing, or have a medical condition.
7. Limitation of Liability
To the fullest extent permitted by law, Samson's Kitchen and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or website, including but not limited to loss of profits, data, or goodwill.
Our total liability for any claim arising from your purchase or use of our products shall not exceed the amount you paid for the product.
8. Intellectual Property
Ownership: All content on our website, including text, images, logos, graphics, and product descriptions, is the property of Samson's Kitchen and is protected by copyright, trademark, and other intellectual property laws.
Use Restrictions: You may not copy, reproduce, distribute, modify, or create derivative works from our content without our express written permission.
9. User Conduct
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of our website
- Transmit viruses, malware, or other harmful code
- Harass, abuse, or harm other users or our staff
- Impersonate another person or entity
10. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
By using our website, you consent to our collection and use of your information as described in our Privacy Policy.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of any third-party sites. Access third-party sites at your own risk.
12. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or purchase of our products after changes are posted constitutes your acceptance of the modified Terms.
We encourage you to review these Terms periodically.
13. Termination
We reserve the right to terminate or suspend your access to our website or refuse service to you at any time, for any reason, without notice.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of our products shall be resolved in the state or federal courts located in Collin County, Texas.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms, together with our Refund Policy and Privacy Policy, constitute the entire agreement between you and Samson's Kitchen regarding your use of our website and purchase of our products.
17. Waiver
Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.
18. Contact Us
If you have any questions about these Terms of Service, please contact us:
Samson's Kitchen
Plano, Texas
Email: info@samsonskitchen.com
Website: www.samsonskitchen.com
By placing an order or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.